Coastal Plain Area EOA, Inc. is currently accepting appointments for the LIHEAP utility bill payment assistance using this online scheduler.

Due to the COVID-19 pandemic, Coastal Plain Area EOA has made changes to how we are assisting our customers. At this time, we will only be scheduling telephone appointments for Energy Assistance. One of our Energy Assistance staff will give you a call at your scheduled appointment date and time. All necessary documents can be faxed, emailed or mailed unless otherwise instructed by the Coordinator in your county. Again, you will not come to our offices for your appointment but will be contacted by one of our staff at your scheduled appointment date and time. All appointments will be prioritized for Senior Citizens aged 65 or older ONLY, starting November 1st, 2021 - November 30th, 2021 and for the General Population starting December 1st, 2021 or until all of the appointment slots have been filled. 

List of Docs needed:

Failure to submit all required documentation will delay your assistance. We require all the following documents:

  • Social Security Cards for all household members
  • Current Utility Statement/Bill for gas and electric (within 30 days)
  • Driver's License or State issued picture Identification card (must be current)
  • Proof of income for all household members (i.e., wages, Social Security benefits, pensions, unemployment benefits, child support, etc.)

Please note after reviewing your documents we may request additional information to complete your application.


Coastal Plain Area EOA, Inc. prevents, reduces, and eliminates poverty among individuals, families, and communities through direct services and advocacy.

Within minutes of making your appointment, you should receive a confirmation email with a calendar appointment attached to the email. In addition, you will also receive a phone reminder the day before your appointment.

Appointments can be changed or canceled at any time on this website. Please note, if you cancel your appointment there may not be another available appointment. You can also make or cancel an appointment at any time (24/7) using our automated phone system by dialing (229) 351-4936 and following the instructions.